Bob T Qmu

Welding helmet

Did not pick up þtttttsbdvst shed enough suck *** nugger xhdbshd bsjd sjhd ssjcnssjd sjcjd used au dual dud
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Loss:
$5000

Preferred solution: Apology

User's recommendation: Do not shop Here sucks *** *** service did not pick up they have diabetes

Aaron F Alx

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Verified Buyer

Found hair in power tools package

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Chicago Electric Power Tools - Found hair in power tools package
Chicago Electric Power Tools - Found hair in power tools package - Image 2
Chicago Electric Power Tools - Found hair in power tools package - Image 3
Chicago Electric Power Tools - Found hair in power tools package - Image 4
Found a long hair in my sealed package from Chicago electric power tools at harbor freight. This tool is a rotary saw blade kit 6 piece and it is made in China. Whoever sealed this package had long hair, which I don't. I have a shaved head. Not sure if anything can be done, but I think it is just nasty to have long pieces of hair in the package that I just purchased brand new at the store.
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Loss:
$10

Preferred solution: Not only an apology, but as a loyal customer I should receive some sort of compensation for my discreetness, and not making this into a huge thing. Some sort of gift card to appreciate my loyalty would be great.

User's recommendation: Don't trust anyone's quality of work

Stuart S Qpx

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Verified Reviewer
| map-marker Camden, Arkansas

Trying to learn who produces Chicago brand reciprocating saws for Harbor Freight.

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Chicago Electric Power Tools - Trying to learn who produces Chicago brand reciprocating saws for...
Chicago Electric Power Tools - Trying to learn who produces Chicago brand reciprocating... - Image 2
Updated by user Nov 14, 2023

Only as a last resort if the pricing is favorable.

Original review Nov 12, 2023
Cannot obtain a straight answer from Harbor Freight customer service regarding who produced my saw for them. Need a saw blade holder, Harbor Freight no longer sells my model and will not contact the manufacturer for it. That is a lousy way to do business and not what their web site says. Good
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User's recommendation: Good stuff as long as you don't need a part for a discontinued model.

Robert G Hlt

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Verified Reviewer

Multifunction sander accessory Velcro not holding sandpaper

I have only replaced the sandpaper on my multifunction schilling tool once and the paper flys off when I start the tool. I had used the original piece of sandpaper a number times before with no problem. Can the Velcro on the sander be replaced or is there a sol to this ? Robert Gruber
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Pros:
  • Love the oscillation tool

Preferred solution: Solve the py

User's recommendation: Hopefully I will get a fix

Ronnie A Tzy

I have a tool I need a part for my harbor freight welder my welder is new but I lost my receipt

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Chicago Electric Power Tools - I have a tool I need a part for my harbor freight welder my welder...
Updated by user Sep 20, 2023

It's actually went no where yet , I can't seem to talk to anyone

Original review Sep 20, 2023
Yes I bought a Chicago electric flux welder in July I believe and I need a replacement gun I need the hose the wire that the wire pulls through I need that whole thing the whole the gun to hose everything the whole little unit
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Preferred solution: I need the replacement gun and the part the hose that connects to the welder for a Chicago electric band model number 57798 is a flux welder and I don't have my receipt I've lost my receipt I bought it in July of this year

User's recommendation: Yes I would recommend harbor freight

1 comment
Joseph L Wsw

I ordered one from Amazon for like $23 That's the best way to go Don't use harbor freight

Dennis M Vvm

See note below

I have Chicago electric power tool chain saw sharpener, that chain doesn't lay flat in track for sharpening: item # 93213 date KDBKAA another sticker on unit is 35166. 042011. My name is Dennis
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Loss:
$125

Preferred solution: A part to have Machine working correctly

Sgtchaves J

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Verified Reviewer

Disabled military veteran

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Im a military disabled veteran on a fixed income my wife got me an angle grinder for my birthday a few years back. I went to use it the other day and the grinding wheel will not spin when you touch it to metal only the wheel housing device spins. Im trying to see if possibly yall can spare because I use it all the time for my PTSD from the military. If not, I fully understand. Here is my information regarding my grinder. ANGLE GRINDER 5/8"× 11 TPI Spindle, 7/8" Adapter 11.000 RPM 120 VAC / 60 Hz / 5A 4 1/2* (115mm) Capacity CONFORMS TO UL STD. 60745-1 & 607**-*-* Intertek 500**** Serial: 37464****
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Loss:
$100
Pros:
  • Adorable

Preferred solution: Possibly replacing

Stuart S Qpx

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Verified Reviewer
| map-marker Camden, Arkansas

Harbor Freight obtains most of their power equipment from China which is why their prices are good. However, once they discontinue an item customers cannot obtain replacement parts.

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Who manufactured subject saw and how do I contact them directly? My model is no longer supported by Harbor Freight and I need a saw blade holder and screws.
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User's recommendation: Purchase something electric from Harbor Freight with the knowledge after a few years you will not be able to obtain parts.

Joseph L Wsw

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Verified Reviewer
| map-marker Washington, District Of Columbia

Flux 100 welder

The motor that sends wire burned up and I replaced it now the PCB board went. I was wondering if you could send me a new one
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User's recommendation: I recently bought a flux welder from harbor freight to flux welder PCB board went up so they or I asked them to send me a new PCB board so that I can fix the welder and they chose not to even read my message to them so I do not recommend anybody using Chicago electric in the future they could have at least said you know you would have to pay for it or something they chose not to even read my message so that says how much they care about their customers

Ajee Nao

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Verified Reviewer
| map-marker Rochester, New York

Parts for radialarm saw unable to get parts to make repairs

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Chicago Electric Power Tools - Parts for radialarm saw unable to get parts to make repairs
The fence broke on my 12double-bevel sliding miter saw the replacement part is no longer availability making my saw a boat anchor I should have know better than to not by name brand buyer beware this is an expensive tool that is now unsafe to use and no longer accurate in cutting square its a pricy mistake
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User's recommendation: Stick with name brand and save

Steven W Vkr

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Verified Reviewer
| map-marker Rancho Cucamonga, California

Needed parts

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Local store cant find part no one answers the phone at customer service and apparently your network is down. Pissed consumer is an appropriate name
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Pros:
  • Tools work okay
Cons:
  • Hard to get replacement parts that should be available

Preferred solution: The blades I need for my hand held planer

User's recommendation: Don’t buy Harbor Freight tools you can’t get replacement parts.

CARL P Mdm

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Verified Reviewer
| map-marker Norfolk, Virginia

Missing parts

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Original review Apr 04, 2023

My in-laws bought me a router table with router from northern tool. And I mounted it inside my bench top And then I wanted to try it out.

I could not find the wrenches or the three chuck sleeves and it had no clear guard with it. When I called customer service I was told no parts were available and that there was nothing they could do. I shopped northern tool not only for home but for a multi-million dollar business and this is the worst customer service I have ever received.

The person that answered the phone was very point-blank about it and rude. I asked why they could not just open a Box and send me the parts since I have already mounted this one in my bench top, and I was told they could not do that, this makes no sense to me.

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Pros:
  • Price
Cons:
  • Customer service and missing parts

Preferred solution: Replace the missing parts which is the 2 wrenches the 3 Chuck slaves and the clear guard using this machine without the guard could be very dangerous and I. Could be injured

User's recommendation: Improve customer service and correct issues

CARL P Mdm

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Verified Reviewer
| map-marker Norfolk, Virginia

Missing parts

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I receive a router as a gift, part#95380, and it had missing parts the store my in-laws bought it said to call customer service, and they would send them. When I called, I was that no parts are available and there was nothing they could do. I shop Northern for home and a multimillion-dollar Government contractor, and I'm blown away at how this was handled, you could have opened another and sent the parts. I have already installed it into my bench top, the parts missing are 2 wrenches the guard and the chuck sleeves.
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User's recommendation: Remember we make or break your business.

George M Jay

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Verified Reviewer

Bought bench top router & table. Need 2 replacement collet sleeves but they dont make replacements. Stuck using 1 size instead of 3. Ridiculous, since they make the parts that come with router.

Chicago Electric Power Tools - Bought bench top router & table. Need 2 replacement collet sleeves...
Product was affordable but you cant get replacement parts from the manufacturer. They want you to buy whole new product when all you need is the part to continue using it. Instead, they told me to search Ebay for used parts. Bench top router runs great but can only use one size of router bits since the other size's are lost.
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Pros:
  • Affordability since im a do it yourself person
Cons:
  • You cant get replacement parts

Preferred solution: 1/2" & 3/8" chuck sleeves for my router table

User's recommendation: Dont lose these small parts or your out of luck finding new ones!

Trushar D

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Verified Reviewer

I have Chicago Electric 7 In. 1.5 HP Bridge Wet...

I have Chicago Electric 7 In. 1.5 HP Bridge Wet Cut Tile Saw With Stand 62757. It was working fine and all of sudden stopped working. I was able to check power all the way up to motor for water dispenser. Need help troubleshooting and maybe able to find part to fix it. Thanks
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TIM M Aar

Welder

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Original review Mar 06, 2023
Went thru *** just trying g to call,then the lines busy. All day it's busy,nobody seems to get thru to talk to anyone
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Loss:
$129
Pros:
  • While they work
  • Work good
Cons:
  • Tool goes bad
  • No help from ce
  • Throw it out

Preferred solution: To talk to a person,a little e person, ot a computer,about my welder

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