Chicago Electric Power Tools Reviews

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Obsolete parts

I purchased a great Chicago Electric impact driver. I loved it so much that I bought an extra 5 batteries along with a cordless saws all. The charger stopped working and I can find a replacement or a refurbished one. Can I still get a charger?
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ID
#2255344 Review #2255344 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Defective equipment

Hi I purchased a Dremel over 6 months ago, I brought it back to the store but they wouldn't take it back. I only used it twice and the battery and/or charger is not working. How can I get a replacement? the phone number on the acct is 802-272-**** Lewis Martin Please advise!!! Thank you
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ID
#3225648 Review #3225648 is a subjective opinion of poster.
Location
Berlin, Connecticut
New Reviewer

Rock tumbler issues

I bought the red double barrel rock tumbler as a little gift for myself. I was super excited cause it also had great reviews. After buying it and reading the directions, about 2 weeks go by and I can tell the tumbler isnt holding up. My barrels of rocks arent even half full of rocks, media, and water and its struggling to spin them. Its now ungodly loud too. I feel like the tumbling process is taking much longer now because of the MUCH slower tumble. Seeing the purchase was a few weeks ago, I dont have the box to return it.

User's recommendation: Keep the box.

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ID
#3179779 Review #3179779 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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New Reviewer

Parts request

Update by user Dec 30, 2021

It has been a couple of months now and still no response from chicago electric. VERY BAD CUSTOMER SERVICE. I WILL NEVER BUY THIS BRAND AGAIN AND SUGGEST YOU STAY AWAY!

Original review posted by user Nov 30, 2021
I'm looking for replacement parts for my angle grinder. I need electric brushes because one has broken. I submitted a request on 11-22-2021 and here it is 11-30-2021 and I still have not received any response from them.

User's recommendation: Faster response time.

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ID
#3109678 Review #3109678 is a subjective opinion of poster.
Location
Inverness, Florida
Pros
  • Reasonably priced
Cons
  • Parts availability online
Loss
$75
Preferred solution
Electrical Brushes for my angle grinder

No help what so ever.

Router table was damaged before it was packaged.There was no damage to the box it came in and the protective styrofoam casing it sat in.I said I'd be happy if they just sent me a new table top and I would put it together myself. I was told they don't have any parts for it. I never opened it up when I got it because this was the time of year I planned on using it and the box wasn't damaged. I can send you pictures.This is a quality control problem and a employee problem. I would like to do business with you in the future but at this point it is doubtful. Sincerely. Tom Meyers.

User's recommendation: Don't expect C.E. to back up it's product.

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ID
#3096175 Review #3096175 is a subjective opinion of poster.
Location
Raymond, Minnesota

Hammer drill

My handle broke then I exchanged it for a new one and it doesn't have to same power that my other one had

User's recommendation: Don't shop here!

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ID
#3091507 Review #3091507 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

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New Reviewer

Requesting for parts

Sent email with parts required to fix my sliding saw. Please let me know where to buy those parts. Thanks
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ID
#3086866 Review #3086866 is a subjective opinion of poster.
Location
Roanoke, Virginia
Preferred solution
Parts

Haven't heard anything..

My Flux welder was missing one of the rubber feet and the Flux wire. Harbor freight told me to contact you.
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ID
#3067073 Review #3067073 is a subjective opinion of poster.
Location
Hagerstown, Maryland
New Reviewer

Something on my welder

Welder will not feed wire motor does not turn have 2 exact same welders both will weld bit wire feed not working
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ID
#3034734 Review #3034734 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Loss
$300
Preferred solution
Let the company propose a solution

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New Reviewer

Unable to locate a replacement part.

I purchased a Chicago Electric 57343 miter saw on 9/25/2021. A piece of wood bounced up and broke the plastic blade guard. I have attempted to purchase a replacement part. I have been unable to find the part. Also, a similar part for other Chicago Electric blade guards are listed above $60. I only paid about $135 for the saw. Guard needed to prevent cut off of finger.

User's recommendation: I am awaiting possible help from complaint.

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ID
#2909975 Review #2909975 is a subjective opinion of poster.
Pros
  • Reasonalbe price
Cons
  • Available on line parts information
Preferred solution
Let the company propose a solution
New Reviewer

Something on my welder

Wire feed is only going one speed, tried adjusting to different speeds but in constantly stay at the same speed
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ID
#2870389 Review #2870389 is a subjective opinion of poster.
Location
Merced, California

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New Reviewer

Circular saw gears exploded inside while using tool sending shrapnel into my hand and arms

Chicago Electric Power Tools - Circular saw gears exploded inside while using tool sending shrapnel into my hand and arms
Chicago Electric Power Tools - Circular saw gears exploded inside while using tool sending shrapnel into my hand and arms
Chicago Electric Power Tools - Circular saw gears exploded inside while using tool sending shrapnel into my hand and arms
Chicago Electric Power Tools - Circular saw gears exploded inside while using tool sending shrapnel into my hand and arms
Chicago Electric Power Tools - Circular saw gears exploded inside while using tool sending shrapnel into my hand and arms
Chicago Electric Power Tools - Circular saw gears exploded inside while using tool sending shrapnel into my hand and arms
I began to operate the saw and the second that the saw touched the wood to be cut the plastic gears inside the saw exploded busting through the outer shell of the saw sending shrapnel into my hand
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ID
#2840534 Review #2840534 is a subjective opinion of poster.
Cons
  • Tools impact ed my ability to work
Loss
$1000
Preferred solution
Let the company propose a solution
New Reviewer

Looking for replacement part

Chicago Electric Power Tools - Looking for replacement part
Was told to contact the place that I bought it from , which no longer stock item or sell parts for item
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ID
#1788513 Review #1788513 is a subjective opinion of poster.
Preferred solution
Replacement parts

Chicago Electric tools JUNK

On Oct 24th,2012 I purchased a 'Chicago Electric Power Tools' Vibratory Tumbler , Item 67617 at the Harbor Frieght in Bakersfield, Ca store. Getting back to AZ (5 hr drive) I plug it in to see how it works, and NOTHING. I checked the outlet, plugging it into 3 different hot outlets,, and Nothing. I unpluged it and was putting it back into the box, the end of the plug brushed my arm and gave me a electric shock. What the *** *** are they selling? Now I have to drive to Las Vegas (1+ 1/2hr drive) to get my money back.
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1 comment
#589698

Fist off if I was driving 5 hrs. I would have made sure it worked before you left.

Then 1.5 hrs to Vegas? Where the *** you live.

Get out of the sticks man. Also the shock is due to that thick cord holding on to some power, plus if your n AZ its so dry ,lot of static electricity.

ID
#354564 Review #354564 is a subjective opinion of poster.
Location
Kingman, Arizona

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